Design, Development and Testing
Automated email response has been implemented for Customers.
Support Team can Change email assignee.
Customer email notification.
Demo Section is provided for the customer with user manual to install and use of app.
Backend has been integrated for support team to handle all requests.
Inbox has been integrated in backend to handle all the request and assign request as per the status.
Tickets categories are assigned in the inbox to show tickets as per the current status.